Job Openings / Job Offers

Synchronica continuously searches for talented people with experience in the mobile industry and a strong entrepreneurial spirit. Synchronica can offer a flexible work environment, exciting technology, and a management that understands and values the relevance of architecture and design. We are currently expanding our team with the following positions:

System Administrator / Solaris-Specialist

Job Description

This permanent position focuses on managing our IT-system and network infrastructure by planning, installing, configuring and maintaining.

Key Responsibilities

Configuration, administration and troubleshooting of company IT-systems
Optimization and advancement of existing infrastructure
Integration of new systems and components
Administration of mail server, databases, firewall and file server
Administration und supervision of all active and und passive components of company network (LAN- / WAN)
Performing and monitoring backup- and recovery processes
Assistance in purchase of IT-equipment
Taking care of for all hardware in our client/server network environment
Internal helpdesk

Essential Knowledge

Preferably a degree in Computer Sciences or similar qualification
Excellent knowledge and long experience in UNIX administration (Solaris, Linux)
Excellent knowledge and long experience in High Availability Configurations
Solid experience in handling complex system architecture
Knowledge of network technology and load balancing (Cisco, F5 BigIP), Firewall, VPN configuration
Databases MySQL, Oracle
Scripting languages (Bash, Perl, PHP)
Nagios Monitoring
Very good command of English

Advantageous Knowledge

Mobile industry background
Java Application Server JBoss / Glassfish
VMware ESX
Apache / PHP
Postfix / Cyrus IMAP / AV/AS Filtering
Microsoft Exchange / Active Directory
Penetration testing

Personal Specification

Willingness to travel
Systematical and analytical way of working
Structured, conscientious and result-oriented approach to work
Flexible attitude and ability to integrate into existing structures
High degree of reliability, personal responsibility and pro-activity
Calm, stress-resistant, open and friendly personality
Good sense of humour and ample team spirit

What We Offer

More than just a job - join Synchronica and assume responsibility! You will be integrated into a young, enthusiastic and international team. Throughout your initial training you can reckon with support by your colleagues and even afterwards we stick to an open-door-philosophy. Expect the dynamics of a growing successful enterprise in the heart of Berlin, a creative and relaxed but nonetheless professional atmosphere, enjoyment of work and everybody’s high motivation! You are aiming at a developable multifaceted position and continuous advancement? Please convince us of your professional and personal competence! We are pleased to be able to reward your engagement by offering participation in the corporate success in the form of stock options.

Type Of Employment

Permanent

Base Location

Berlin, Germany

Start Date

Immediate

Apply

Senior Java Developer JEE Server / Backend in the Field of Mobile Data Services

Job Description

This permanent role is about designing and developing highly scalable, highly available and efficient server-sided services together with our product managers, architects and the development team.

Key Responsibilities

Design and development of Carrier Scale Server Technologies
Development messaging- and streaming protocols
Object oriented design and development as well as design patterns – especially concurrent and parallel programming

Essential Knowledge

University degree in Computer Sciences and Engineering or similar
Sound development experience in JEE environments – ideally in Mobile industry
Strong knowledge of J2EE, JUnit, Web services, XML, JDBC, SQL , SAS / JBoss
Application Server, Java, Linux -/Unix systems – preferably GlassFish on Solaris
Internet Protocols and technologies like TCP/IP, UDP, HTTP, XML, REST, WebDAV
Experience with builds, deployment and debugging
Agile development methods
Very good command of English

Advantageous Knowledge

Understanding of IMAP / POP / SMTP
Eclipse, SVN, Maven in Linux/Windows based environments
MySQL
GlassFish
Solaris
JCR (JSR 170)
SyncML
OMA DM, OMA DS

Personal Specification

Quick, enthusiastic and steady learner
Flexible attitude and ability to integrate into existing structures
High degree of reliability, personal responsibility and pro-activity
Calm, stress-resistant, open and friendly personality
Structured, conscientious and result-oriented approach to work
Good sense of humour and ample team spirit

What We Offer

Type Of Employment

Permanent

Base Location

Berlin, Germany

Start Date

Immediate

Apply

Web Designer / Web Developer XHTML/CSS

Job Description

This permanent position will be all about customer-defined specification and integration of our products by localization, branding, white-labelling etc. The Web Designer is responsible for the layout, visual appearance and usability of customized websites, ensuring that brand continuity is maintained.

Key Responsibilities / Duties

Creating, designing and editing web-frontends (e.g. customer specific UI’s)
Improving and optimizing existing templates and features in terms of design, usability and accessibility
Professional cross-browser / cross-resolution implementation of complex layouts and flows
Development and realization of layout -, flow - and design templates
Coordination of concepts with product manager

Essential Knowledge

Preferably a degree in Computer Science and/or Media Design or similar qualification
Solid skills in terms of usability (design of UI’s considering ergonomic aspects)
In-depth knowledge of current web-design trends and techniques especially in Web-2.0-applications based on JSF
Implementation of web applications for different browsers (XHTML, CSS, JavaScript, Flash)
Motivated and proven handling of imaging software (different graphic formats and - tools)
Very good command of English

Advantageous Knowledge

Mobile industry background
Experience in social networking, instant messaging, e-mail and synchronization
Knowledge of mobile devices behaviour (WAP1.x, WAP 2.x, Wurfl, etc.)

Personal Specification

Strong customer focus and attention to detail
Flexible attitude and ability to integrate into existing structures
High degree of reliability, personal responsibility and pro-activity
Calm, stress-resistant, open and friendly personality
Structured, conscientious and result-oriented approach to work
Good sense of humour and ample team spirit

What We Offer

Type Of Employment

Permanent

Base Location

Berlin, Germany

Start Date

Immediate

Apply

Post Sales Service - & Support Manager

Job Description

This permanent position will essentially be about interacting and transmitting between the different parties involved in our services and support like our customers, engineers, sales staff etc.

Key Responsibilities / Duties

Acting as an interface to our international customers from the mobile service provider sector
Ensuring that all agreements out of a service- and support contract are performed in time and to the utmost satisfaction of our clients
Organizing and optimizing internal processes and systems
Heading and directing our service- and support team

Essential Knowledge

University degree in Computer Science or similar qualification
Several years of experience in the field of service and support for mobile service providers
J2EE, DB, Application Server experience
Verifiable managerial skills and leading experience (teams up to 15 heads)
Good understanding of conflict management
Proven negotiation skills
Strong ability to handle difficult tasks precisely and confidently
Business fluent command of English

Personal Specification

Strong customer focus
Flexible attitude and ability to integrate into existing structures
High degree of reliability, personal responsibility and pro-activity
Calm, stress-resistant, open-minded and friendly personality
Structured, conscientious and result-oriented approach to work
Good sense of humour and ample team spirit

What We Offer

Type Of Employment

Permanent

Base Location

Berlin, Germany

Start Date

Immediate

Apply

Technical Projects and Customer Relationship Manager (Project Manager)

Job Description

To further strengthen our Operations Team, we seek to employ a Technical Project Manager with excellent customer relationship skills. Reporting to the Chief Operations Officer, you will be required to liaise between sales, development and management in order to ascertain and plan priorities, deliver high quality professional services based around our core products. Our professional services offering includes ddeployments, integration services, customization, bespoke Feature Development and Training. Ideally you will have come from a development background in Java on a Unix or Sun platform and have throughout your career achieved a natural progression into customer facing project management. Experience with mobile applications and mobile operator customers is essential. The suitable candidate will possess excellent communication skills, the ability to liaise with both, technical and sales-/marketing-oriented departments, willingness and ability to work as part of team, and lead project teams, as well as being able to manage multiple projects to our customers' satisfaction.

Key Responsibilities / Duties

Accurately plan and manage the end-to-end delivery of mobile application projects to mobile operators in emerging markets
Concurrently manage multiple professional service projects based on our standard mobile email and synchronization products
Define the detailed scope and specify requirements of customer projects, and internal projects
Liaise with Sales, Marketing, Product Management, Operations and Technical Development to ensure delivery of the defined project development to agreed time, quality and financial constraints
Ensure implementation and management plan in place
Identify and actively manage project risks and issues
Identify, monitor and manage dependencies with other projects
Proactive reporting to the Chief Operations Manager any issues, risks or dependencies which may cause changes to the cost, time and quality aspects of the project
Ensure that project documentation and reporting is kept up to date
Chair and organize project meetings and provide weekly
Align all functions of the business alongside each other to ensure development and customer harmony
Apply standards as set by the Projects Office on quality, project management, and all other areas of responsibility

Personal Specification

Ideally prior experience in software development specifically in Java
Proven track record of delivering projects (ideally within the mobile industry with an ISV)
Proven natural progression from software engineer to project management with at least 3 years development and 3 years project management
Strong project planning and estimating skills
Experience in delivering New Product Development type projects
MS Office & MS Project user skills (advantageous: Experience using Microsoft SharePoint Portal Server)
Previous telecommunications experience, including, SMS, MMS, SMSC MMSC, JAVA, Windows Mobile, Symbian, UIQ, Palm, Solaris, Sun Application Server, JBoss, Sun JES
Excellent communication and facilitation skills
Self motivated with a desire to deliver and unblock issues
Able to work on own initiative
Demonstrable experience in customer and supplier management
Commercial understanding of VAS offerings within a mobile oeprator

Desirable Requirements

Qualified practitioner of project management methodologies (PRINCE 2 e.g.) and ability to demonstrate effective use of methodologies
Any ITIL experience

Base Location

Tunbridge Wells, England

Apply

Product Manager Mobile Devices

Job Description

This position has full responsibility and accountability for the lifecycle support of mobile devices and messaging applications. Working with cross-functional teams, this function performs product planning, product UI design and usability of mobile software clients. The candidate monitors and reports on in market performance, manages trials, and manages delivery of product packaged messaging solutions. In addition this position is responsible for development and distribution of product briefs and training materials.

Key Responsibilities / Duties

Ensure the device product strategy is aligned with and supported by cross-functional teams during its lifecycle.
Provide leadership and guidance to cross-functional teams during all phases of lifecycle: UI design, usability, planning, development, introduction, roadmap planning.
Strong expertise developing mobile software clients.
Facilitate the organization's ability to manage its entire collection of projects as a portfolio and serve as the primary source of information on project activity.
Develop and implement communication plans for the strategic direction of the product, the progress of enhancement, cost reduction, and process improvement projects, and key milestones.
Introduce, define and execute long-range product plans in support of strategic product objectives.
Drive cross-product enhancement and linkage opportunities with the other product teams.

Personal Specification:

You will ideally have knowledge of mobile email and synchronization solutions.
Experience defining solution and product strategies.
Experience bringing products to market and bringing businesses to life. He/she should have experience bringing the whole product to market (product definition through launch through end of life) as well as experience managing multiple product lines.
5+ years of mobile product management
Excellent communicator, both verbally and written, with an ability to select the right approach.
Experience in managing relationships with external customers and software development suppliers.
Must be a credible team player who can work closely with the Management Team to move the Company Business forward.
Project management experience with proven instances of balancing multiple projects and a high workload.
Superior negotiating, market research, writing and organizational skills.
Ability to negotiate roadmaps with software development organizations and Executive team.

Apply

Junior Marketing Manager

Job Description

The purpose of this role is to drive sales of mobile software products by conducting and contributing to tactical marketing activity. The junior marketing manager supports the mobile product organization's business goals and delivers according to the stated marketing plan.

Key Responsibilities / Duties

This position will be responsible for all product marketing for Synchronica's software portfolio, across all phases of market adoption and full product life cycle. This key position will include, but is not limited to:

Branding and awareness efforts - including public relations, media and analyst relations, advertising, and key value proposition and message development for targeted vertical markets
Writing marketing collaterals for all products
Writing press releases
Running with all text updates on the website

The Junior Marketing Manager will also work cooperatively to support product management in creation of market requirements for product features and pricing, packaging, and positioning strategies. This position will also gather competitive marketing information, build, execute, and communicate competitive positioning strategies to Synchronica and partner sales teams, and generally communicate competitive intelligence within the company to maximize competitive readiness.

Personal Specification

Three or more years of successful technology product marketing experience
Excellent writing skills (essential!)
Must be highly motivated
Strong customer / market focus, with a clear ability to understand the relationship between technology and improved business operations
Effective use of internet technologies to support lead generation and communication programs
Technical proficiency including the ability to clearly understand and promote sophisticated products
Strong background in marketing, market segmentation, and market analysis for wireless products
Experience in start-up companies
Experience in creating successful positioning and promotions in support of vertical market sales growth
Background in promoting and positioning software product portfolios

Base Location

Tunbridge Wells, England

Apply

Technical Writer

Job Description

The technical writer will join a growing marketing team that produces high quality technical and customer documentation for all Synchronica products. The role is in a high profile, rapidly expanding division that provides products to a global customer base.

The role requires someone who can exhibit outstanding experience in comprehending complex wireless software systems and can demonstrate the ability to communicate this information to a technical and marketing audience. A knowledge of Java and C++ is essential. A background in technical writing will be a distinct advantage.

Key Responsibilities / Duties

Write and update detailed user guides for users in enterprises and operators
Write and update detailed reference manuals, help files, and quick start guides
Maintain database information via an internal website that is used by all staff in the division and has areas specifically for clients
Take ownership of projects to ensure documentation is delivered when software is released. This involves working closely with product managers regarding functionality and time scales
Create new documentation, and maintain existing documents. In both cases, the main task is to reflect the latest release of the software in the documentation; this involves the twin abilities of assessing time scales accurately and then working to the agreed deadlines. Content for the documentation is sourced from developers, product managers and testers
Create whitepapers describing the vision of our products in the mobile industry

The Candidate - Required Education Level and Skills

The ideal candidate will have a good first degree, and may have studied technical authorship / communication at a post-graduate level. However, just as important as the education level is that the candidate should have significant experience (three to five years) communicating technical issues to a sophisticated audience. If this experiences includes working within the mobile industry this will be a significant advantage for the candidate.

In addition to this background, the ideal candidate will be able to demonstrate excellent interpersonal skills. The role requires the ability to get on with people from all levels within the company - directors, product managers, support staff, developers, administrators and test staff.

The ideal candidate will be self-motivated, confident of their own abilities but happy to combine these qualities with the role of a supportive team player.

Product Knowledge

Microsoft Office products, particluarly advanced use of Word (essential)
Microsoft Sharepoint Portal Server (advantageous)
Knowledge of HTML (advantageous)
Adobe Acrobat (essential)
Photoshop / Paint Shop Pro (advantageous)

Base Location

Tunbridge Wells, England, or Berlin

Apply

Customer Support Engineer

Job Description

The Customer Support Engineer works as a member of our customer support / helpdesk organization. An integral part of this role is the provision of 2nd and 3rd level support to our customers. This role will involve support for our standard products, as well as supporting professional service extensions to our products.

Key Responsibilities / Duties

Fluency in English and German
Minimum of three years support experience in the mobile and telecommunications industry
Quick learner with excellent communication skills (both written and verbal, mostly telephone and email)
Calm, stress-resistant, open and friendly personality
Structured and conscientious
Motivated team player
The ability to hit the ground running

Essential Skills

Windows Server, Linux / UNIX, Sun Solaris
Microsoft Exchange, Sun Java Communications Suite, IBM Lotus Domino
J2EE, XML, JDBC, SQL, JBoss

Advantageous Skills

Knowledge of SyncML, OMA DS and OMA DM
Supporting mobile server applications (platform technologies and middleware)
Experience using issue (case / ticket-based) tracking systems

What We Offer

A competitive package
Excellent working conditions in an enthusiastic, highly motivated and international team environment
An opportunity to participate in a growth market
A creative and relaxed atmosphere

Base Location

Berlin, Germany

Apply

Java Enterprise Developer

Essential Skills

Motivated team player
Quick learner with good communication skills
Ability to hit the ground running
Good command of the English language

The position is available from today, and is as member of a small team dedicated to the development of server products in the telecommunications industry and will involve to a small degree the participation in client projects.

Technical Skills

Good knowledge of J2EE, JUnit, web services, XML, JDBC, SQL, JBoss and CVS

Advantageous Skills

Eclipse, MySQL, Solaris, SyncML, OMA DS

What We Offer

Excellent working conditions in an enthusiastic, highly motivated and international team environment
An opportunity to participate in a growth market
A creative and relaxed atmosphere
Highly qualified international co-workers

Base Location

Berlin, Germany

Pease send your complete application including cover letter, CV, references, and testimonies (all in PDF) to careers-berlin@synchronica.com

Senior Java Enterprise Developer

To further strengthen our team, we aim to employ an experienced Java Developer with a proven track record of a minimum of three to five years ideally within the mobile and telecommunications industries. Knowledge of and experience in the development of JAVA-based middleware / server / platform products is essential, ideally paired with experience in SyncML and OMA standards.

Your role will involve taking architecture decision, consulting on the ongoing design and integration of new features, as well as implementing the ongoing optimization and extension of our Mobile Manager (Device Management Server) product within the goals formulated in the product roadmap.

Essential Skills

Excellent analytical skills to assist the product manager in achieving roadmap success
Excellent understanding of software development methodologies and processes
Excellent knowledge of testing procedures (mainly unit testing)
Structured and motivated team player
Quick learner with good communication skills
Ability to hit the ground running
Good command of the English language both verbal and written
Minimum of three years commercial industry experience

Technical Skills

Very good knowledge of J2EE, JUnit, web services, XML, JDBC, SQL, JBoss and CVS, unit testing, development methodologies and planning

Advantageous Skills

Eclipse, MySQL, Solaris, SyncML, OMA DM

What We Offer

Excellent working conditions in an enthusiastic, highly motivated and international team environment
An opportunity to participate in a growth market within an emerging company
A creative and relaxed atmosphere
Highly qualified international co-workers

Base Location

Berlin, Germany

Pease send your complete application including cover letter, CV, references, and testimonies (all in PDF) to careers-berlin@synchronica.com

Test Manager

Job Description

Working for Synchronica an opportunity has arisen for an ambitious tester who now wishes to move into team leading. Responsible for a team of test analysts abroad as well as functional responsibilities aligned with improving product quality. Work with the testing team to assist with the preparation of test plans and the testing of software to company guidelines and standards.

Key Responsibilities / Duties

Familiar with industry standards (OMA, IMAP4, ITEL)
Drives efforts to increase quality of products
Performance reviews
Evaluates, maintains, and improves testing roles and responsibilities within the product development life-cycle
Responsible for functional duties assigned by direct manager
Facilitates the development, implementation, and adherence of testing department standards in partnership with other test team leadership
Evaluates and implements training and development needs for team
Manages team compliance with existing measures for reporting testing efforts
Co-ordinate all testing tasks within team
Responsible for all test, test tools development, and configuration management activities

Skills / Attributes Required

Strong QA, testing and mobile industry knowledge
In depth software quality assurance experience including proven management, supervisory, or leadership experience
The ability to work to agreed deadlines
Experience of coordinating people to complete tasks
Experience working within a matrix-style structure

Salary / Benefits Package

tbd

Apply

Junior Research Analyst

Salary: £17 - £19k DOE
Location: Tunbridge Wells, U.K.

Due to company growth, we require a Junior Research Analyst to work on research and analysis projects related to the worldwide mobile handset and software markets.

This position is an ideal opportunity for ambitious and talented recent graduates, and provides fantastic scope for career progression within a dynamic work environment, working for a recognized global market leader in synchronization, mobile email and mobile device management.

No previous experience in research is necessary, as full training will be given to the successful candidate.

Key Responsibilities / Duties

Working within the marketing department, you will be a key member of the team, working closely with colleagues to enhance the company's knowledge base and understanding of our customers, competitors and the market and related technology as a whole.

Principle responsibilities will include, but are not limited to, the following:

Investigating the mobile handset market to track adoption of industry standards by device manufacturers on their products. Compile device lists to show which devices support which standards, and check compatibility with Synchronica's product suite
Undertaking primary research and analysis of technical and business orientated information through all available means including by telephone, traditional media and technology-focused information sources
Conducting regular desk research, consisting of investigation and compilation of research and analytical information
Writing research, analytical and statistical reports in a clear, concise manner, which are easily understandable to the both technical and non-technical individuals.
Presenting research findings internally to colleagues and to external clients, in both a written and verbal format as client and business needs require.

The Candidate - Required Education and Skills

The ideal candidate will be educated to degree level (2:2 minimum). The degree will ideally be in a technical discipline, as this role will necessitate a high level of technical aptitude.

Strong attention to detail and a well organized approach to work, as well as excellent analytical and numerical proficiency, will be essential to perform this role effectively. Superb written and verbal communication skills are also vital, and the successful candidate must be able to write clearly and concisely in English.

To apply for this position, candidates must be eligible to live and work in the U.K.

Apply

API Documenter / Technical Writer

Salary: Competitive
Location: Tunbridge Wells, U.K. or Berlin

The API Documenter will join a growing marketing team that produces high quality technical and customer documentation for all Synchronica market-leading products. The role is in a high profile, rapidly expanding division that provides products to a global customer base.

The role requires someone who can exhibit outstanding experience in comprehending complex wireless software systems and can demonstrate the ability to communicate this information to a technical and marketing audience. Knowledge of Java is essential. A background in technical writing and programming will be a distinct advantage.

Key Responsibilities / Duties

Create new API documentation, and maintain existing documents. In both cases, the main task is to reflect the latest release of the software in the documentation; this involves the twin abilities of assessing time scales accurately and then working to the agreed deadlines. Content for the documentation is sourced from developers, product managers and testers
Assist the technical writing team with writing and updating detailed user guides, reference manuals, help files, and quick start guides when necessary
Maintain database information via an internal website that is used by all staff in the division and has areas specifically for clients
Take ownership of projects to ensure relevant documentation is delivered when software is released. This involves working closely with product managers regarding functionality and time scales

The Candidate - Required Education Level and Skills

The ideal candidate should have significant experience communicating technical issues to a sophisticated audience, in addition to a programming background. If this experience includes working within the mobile industry, this will be a significant advantage for the candidate.

The candidate must be self-motivated and confident in their own abilities, but happy to combine these qualities with the role of a supportive team player.

An in-depth and demonstrable understanding of APIs is obviously essential to this role.

Although not necessary, a good first degree would be beneficial, as would additional post-graduate studies in technical authorship / communication.

Product Knowledge

Microsoft Office products, particularly advanced use of Word (essential)
Microsoft SharePoint Portal Server (advantageous)
Knowledge of HTML (advantageous)
Adobe Acrobat (essential)
Photoshop / Paint Shop Pro (advantageous)

Apply

If you are interested in joining the Synchronica team for the jobs listed above or other positions you might consider, please send your resume to the following email address: info@synchronica.com