Home Documents Awards FAQs Glossary Newsletter Contact Site Map

Manual Configuration - Apple iPhone

Apple iPhone Configuration for Mobile Email

Apple iPhone
Apple iPhone

Follow these instructions to configure your Apple iPhone to synchronize with the Synchronica Mobile Gateway. The iPhone only supports email synchronization using the IMAP protocol. Calendar, contacts, and tasks are not supported.

Note: You only need to follow these configuration steps once. Once your mailbox is setup, your iPhone will connect to the Mobile Gateway and download new messages whenever the mailbox is opened.



IMAP Client Configuration (Email)

Step One - Locate Settings Icon

Click the iPhone Home button to open the Home Menu. Tap the Settings icon, located on the right hand side of the screen.

The Settings Menu is displayed.

Apple iPhone - Locate Settings icon

Step Two - Select Mail Settings

From the Settings Menu, select Mail by tapping the Mail icon.

The Mail Menu is displayed.

Apple iPhone - Select Mail settings

Step Three - Add Email Account

From the Mail Menu, tap Add Account…

Select Other from the email account list.

The Account Menu is displayed.

Apple iPhone - Add Account…

Step Four - Enter Email Account Information

Ensure that the IMAP tab is selected.

Required fields are:

Name - the account holders name

Address - in standard email format, e.g. steve.duffield@synchronica.com

Description - an identifying name for the account

Apple iPhone - Enter email account information

Step Five - Define Email Servers

Required fields for Incoming and Outgoing Mail Servers:

Host Name - www.syncml.biz - the name of your Mobile Gateway server

User Name - enter your email address

Password - enter your email account password

Apple iPhone - Define email servers

Step Six - Advanced Email Settings

Tap Advanced to open the Advanced Menu.

You can optionally change the default Drafts, Sent, and Deleted destination folders.

Your Mail Account is now configured.

Apple iPhone - Advanced email settings

Step Seven - Open Inbox

Click the Home button to return to the Home Menu. From the Home Menu, click the Mail icon.

Apple iPhone Mail Icon

Apple iPhone - Open Inbox

Step Eight - Synchronize Email

As soon as you open your mailbox, the iPhone connects to the Mobile Gateway and begins retrieving messages (there may be a pause for a few seconds if you have many items in your inbox).

You can now view and reply to your emails using your Apple iPhone.

Apple iPhone - Synchronize email



Support

Quotes

  • "Mobile email is on the verge of mass market adoption, and the number of mobilized email accounts will explode over the next three years. […] Solutions that are based on open mobile standards, such as Synchronica's Mobile Gateway, are in the best position to take advantage of this growth."
  • Alaa Owaineh
    Associate Analyst
    Datamonitor
  • "Reduced […] cost, complexity, and IPR uncertainty […] and the advent of standards […] will put a good mobile email experience well within reach of the average business user […] pioneers like […] Synchronica […] show significant upside potential […]"
  • Cliff Raskind
    Director, Wireless Enterprise Strategies
    Strategy Analytics
Newsletter Newsletter


Guarantee